COVID-19 Center

Business Continuity

COVID-19 Icon

We are committed to doing what it takes
to keep you going.

Your ongoing operation is our top priority. We are all in this COVID-19 crisis together. During this emergency situation we will be as flexible as possible for the efficiency and safety of all involved.

COVID 19 CENTER

We are committed to doing what it takes to keep you going.

Your ongoing operation is our top priority. We are all in this COVID-19 crisis together. During this emergency situation we will be as flexible as possible for the efficiency and safety of all involved.

Current Emergency Response Status Plan Level:

TIER 3
Full remote support and emergency on-site support available. Network People fully closes the physical office location and ALL employees work remotely.
Tier 3 Details

After hours support charges will be waived for managed IT services for any issue that we determine will prevent you from conducting business.

For example: Backup down; Server down; Critical issues; Items that stop you from doing business.

Security: Guidelines for Remote Work

Probably for the first time you have data leaving the office.

Save important data to your servers which are protected and backed up. Don’t keep or save company data on your remote workstation or home computer.

Make sure your home WiFi is secure, uses a strong password and protected with WPA2. If your equipment can support WPA3 we encourage that option. Some older routers use WEP encryption, which will not protect you from common hacking programs.

Be sure and warn employees of the inevitable flood of malware and phishing attacks around the COVID-19 pandemic.

Security Update: A Rapidly Growing Attack Surface

Hackers have weaponized a live COVID-19 map to spread the AZORult malware, which steals passwords, payment card information, cookies, and other sensitive data. In a related story, state-sponsored hackers are using COVID-19 information as a lure in phishing attacks. Expect high quality social engineering attempts due to the plethora of information about COVID-19, and users’ desire to keep up-to-date on the illness and its impacts. – SANS – Neely As WIRED magazine observed, As more people work from home and anxiety mounts, expect cyberattacks of all sorts to take advantage.

COVID-19 Safety: Overview

We will continue to update you as the situation evolves.
Employees who are working on-site with you will
not shake hands or make physical contact
continue to utilize good hygiene by washing hands thoroughly and not touching their face
wipe down keyboards and equipment before and after using them
inform their supervisor in the event they come in contact with anyone who is ill or showing symptoms of COVID-19
See full Network People COVID-19 Safety Details
See Also:
Network People COVID-19 Emergency Response Plan
COVID-19 Resources
How to Configure Computers to Enable Remote Work Due to COVID-19: A Technical Guide for Leaders
COVID-19 Security Update